L01
Secondary Research Overview
Preview
02:15
L02
Affinity Mapping
Preview
19:29
L03a.
Introduction to Personas
Preview
09:43
L03b.
Personas Challenge
Preview
05:58
L03c.
Forming Personas
Preview
22:21
L03d.
Finalizing Personas
Preview
13:46
L04.
Forming Insights
Preview
18:17
L05a.
Introduction to Themes and Ideas
Preview
06:55
L05b.
Forming Themes & Ideas (Examples)
Preview
21:28
L05c.
Forming Themes & Ideas (Final Challenge)
Preview
28:35:00
L06a.
Introduction to Forming Recommendations
Preview
22:23
L06b.
Completing your Recommendations
Preview
21:53
L07a.
Introduction to Customer Journey Mapping
Preview
10:39
L07b.
Build your Customer Journey Map
Preview
23:56
L07c.
Finalize your Customer Journey Map
Preview
22:54
L08a.
Introduction to Competitor Analysis
Preview
09:39
L08b.
Competitor Analysis Challenge
Preview
01:01:11
L08c.
Finalizing the Competitor Analysis Challenge
Preview
28:42:00
L09.
Build your Foundational Report
Preview
25:44:00
L10a.
Introduction Prioritisation
Preview
23:07
L10b.
Prioritisation Matrix Solutions
Preview
24:18:00
L11a.
Introduction to Agile Epics, User & Job Stories
Preview
27:07:00
L11b.
Agile Epics & Stories Challenge
Preview
10:52
L12.
Building a Project Brief
Preview
13:40